How can we help?

Under five minutes. Register, set up the organization, add your people and build a first schedule. Nothing to install; it all runs in the browser.

No. EasyShift is a web app, opened in any browser on a phone or a computer. You can also "add it to your home screen" on mobile for an app-like experience.

Two ways:

• Organization code: Share the code and they can register themselves
• Adding by hand: Add people straight from the manager dashboard

Once they join, they wait for manager approval before getting full access.

Yes. Every organization gets a full trial. During it you have complete access to everything in the plan you chose.

Go to "Schedule", choose a week, add days and events, add people to each shift, and press "Publish". Everyone is notified immediately.

Go to organization settings, "Working policy" , turn off "Weekend work". From then on the system blocks shifts on Saturdays automatically.

Someone sends a swap request, the manager is notified and can approve or decline. Once approved, the swap is applied to the schedule automatically.

It depends on the plan:

• Starter: up to 15 active people
• Pro: up to 40 active people
• Premium: unlimited people

Inactive people don't count toward the limit.

Yes, in several formats:

• A clean, professionally designed PDF
• An ICS file for Apple Calendar or Google Calendar
• Direct sharing by message

Holidays appear in the schedule automatically for 2025-2027, marked with the holiday name directly on the calendar.

press "Forgot password" on the sign-in screen. Enter your staff ID and a reset link is sent to the email on your profile. With no email on file, ask your manager.

Go to the tab "Availability" . A weekly form opens. For each day mark whether you're available, not available or partly available, and send it before the deadline your manager set.

Go to the tab "Swaps", pick the shift you want to swap, choose a colleague and send the request. Your manager approves it.

On the published schedule, press "Export" , choose "ICS for mobile" and open the file. Every shift is added to your calendar automatically.

Billing starts only when the free trial ends. You get a reminder three days before the first charge.

Yes, at any time and with no cancellation fee. Access continues to the end of the period you've paid for. No contracts and no long commitments.

Yes. The monthly and the yearly price are both stated on the pricing page, and you can switch between them at any time.

Go to organization settings, "Organization code". It can be changed once. After that, new employees use the new code.

Go to "Employees", choose an existing employee and change their role to"Manager". Only the account owner can grant manager permissions.

Yes. Before deleting an account you can export every schedule, the employee list and the attendance data. Contact us at support@easyshift.team and we'll send it as Excel.

Yes. All data is encrypted in transit (HTTPS/TLS) and at rest. Every organization is isolated at the database level, so there is no cross-organization access.

No. Never. Your organization's data and your employees' data are yours alone. We don't sell, rent or pass information to third parties for marketing.

Data is kept for 30 days after cancellation so a backup can be taken. After that it's permanently deleted. It's worth exporting a backup before you cancel.